Online Writing Service: FAQ
How can I order from your essay writing service?
It is convenient to place an order at Buy-Custom-Essays.org. All you have to do is filling-out the order form and making a corresponding payment. Afterwards, you receive the paper after the deadline set by you expires.
Each order gets a personal writer assigned
On getting your payment, the company HR department chooses the most knowledgeable writer in the field who will do the paper for you. We choose the experts on the basis of their skills and qualifications in the field.
When the deadline is over, you can obtain the paper in your personal account uploaded directly for you. The customers get their papers done in the format of MS Word. If it happens that you noticed some instructions which were not met, you may request for corresponding changes according to our revision policy. Please note that the free revision period for the papers from 1 to 19 pages is 48 hours, while for the papers that have over 20 pages, it is 30 days after the expiry of the initial deadline. Send us coherent instructions for making changes and set a new deadline for the writer in accordance with out revision policy.
How do I pay for the paper that I order from you? How secure is it to process payments through your system?
At present, Buy-Custom-Essays.org has agreements with PayPal and 2Checkout, two companies that guarantee the speed and safety of your online financial transactions. These two companies are well known for the unparalleled quality of their financial services. Both these methods are legal and legitimate, and we have successfully completed thousands of financial operations and money transfers from private and business customers. When you fill in the order form, you will be directed to your personal account. There, you will be able to choose one of the two payment systems. Then you will be redirected to the web page of the company you choose for your transactions. It will guide you through the entire process of making payments. Within minutes after your payment is processed, we will receive your money, and a writer will be assigned to work on your paper. Please, visit 2Checkout or PayPal official pages to learn more!
Can I have a money back guarantee?
You can be sure that you can get your money back if the assigned writer has not met the requirements or neglected some paper guidelines. In such cases, feel free to contact us and provide all the proofs and comments you have. A period of time for a refund request is two weeks after the paper is completed. On profound analysis and investigation of your case, we will respond to your request within 3-4 business days. Please note that there are no time limitations when it goes about refunds related to plagiarism if you send us a valid plagiarism report.
Is direct communication between the customer and the writer allowed?
It is easy to communicate with the assigned writer using a specially developed messaging system in your personal area. Besides, it is convenient as you receive an email notification regarding every message from the customer support or the writer. Please make sure that you find a minute to check the messages in your personal account as prompt communication guarantees efficient work of our team.
Does the company use any paper databases?
The customers get the completed assignments in their personal accounts. If you feel more secure knowing that we delete completed papers from your account, we can do that upon your request. We provide only authentic papers written from scratch. Our writers never use the papers more than once. Please be assured that the software for plagiarism detection that we use is trustworthy, so we can trace every specific case of plagiarism. You can also be sure that your paper will not get to any third party as we never share or resell the completed papers with anyone.
